The SF K Files has always been a community where readers can post anonymously -- except for a few times I had to turn on the registration button because spam or readers' comments became unmanageable.
Readers seem to like the anonymity because they can freely express themselves.
But this also opens the door to hurtful comments and so I have always invited readers to send in emails requesting to remove comments that are incorrect or that seem like unfair attacks. Typically, I meet those requests--without any investigation.
I don't have the time to investigate the comments that readers ask me to remove and I have always figured that if they're taking the time to ask me to remove the comment then it must mean something to them.
This has never been a problem in the past. But recently, I have been criticized by some readers for deleting comments, and it might seem as if I'm taking sides on an issue, which isn't the case. I'm simply responding to reader requests.
I would love to get some feedback from readers on how to deal with this. In the past the SF K Files community has explored the idea of requiring registration. Would this help solve the problem?